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Accessibility statement

Last updated: 4 November 2026.

We want everyone to be able to use this website. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 level AA.

What we have done

  • The site works on phones, tablets and computers, and text can be enlarged without losing content.
  • You can use the whole site with a keyboard, and there is a “Skip to main content” link.
  • Colours are chosen for readable contrast, and form fields have clear labels.
  • The scrolling photo gallery on the home page has a Pause button, and it stays still if your device is set to reduce motion.
  • Photographs that carry meaning have text descriptions.

Known limitations

We are still testing the site with assistive technology. Some decorative animations may not be fully accessible.

Tell us about a problem

If you find a barrier, or need information in another format, email hello@highqualitycare.co.uk or call 07944 467018. We will aim to reply within 5 working days. If you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS).